Terms and Conditions

Last updated: January 23, 2019

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”)
carefully before using the https://dijananovak.com/ website (the “Service”)
operated by Dijana Novak (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and
compliance with these Terms. These Terms apply to all visitors, users and
others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you
disagree with any part of the terms then you may not access the Service.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are
not owned or controlled by Dijana Novak.

Dijana Novak has no control over, and assumes no responsibility for, the
content, privacy policies, or practices of any third party web sites or
services. You further acknowledge and agree that Dijana Novak shall not be
responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on any
such content, goods or services available on or through any such web sites or
services.

We strongly advise you to read the terms and conditions and privacy policies
of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of
Croatia (where our business is based), without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be
considered a waiver of those rights. If any provision of these Terms is held
to be invalid or unenforceable by a court, the remaining provisions of these
Terms will remain in effect. These Terms constitute the entire agreement
between us regarding our Service, and supersede and replace any prior
agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms
at any time. If a revision is material we will try to provide at least 30 days
notice prior to any new terms taking effect. What constitutes a material
change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become
effective, you agree to be bound by the revised terms. If you do not agree to
the new terms, please stop using the Service.

Condition of sales, cancelation and refunds

All sales are done using STRIPE payment gateway

All coaching sessions and packages are offered in a good will, and will be conducted in the best possible way. All sessions are held by Skype or Zoom platform.

All coaching packages must be payed upfront in order to receive the package discount. All coaching package have expiry date that is written in the description (… “must be consumed within defined period of time”).

Date and time are agreed between the coach (seller, us) and coachee (Buyer, You) after the purchase.

If you need to make any change, or if you change your mind in any way, please contact us at hello@dijananovak.com as soon as possible, and we will be able to find the best solution for both sides.

If you have reserved your time slot, and didn’t show up, we don’t offer the refund.

If you want to reschedule your session, please contact us at least 24 hours before, and we’ll gladly find time and date that suits you better. We can’t accept reschedule request within 24 hours before previously reserved time slot, and if you don’t show up we’ll consider the session consumed.

If you want to cancel the upfront payed session, and you do that 48 hours before the reserved time slot, we will refund you with 90% of your payment.

If you want to cancel the upfront payed session, and you do that in the period of 48-24 hours before reserved time slot, we will refund you with 50% of your payment.

If you want to cancel the upfront paid session, and you do that in the period of 24 hours before reserved time slot, we don’t offer a refund.

If you bought a coaching package and didn’t consume it, above described cancellation policy applies to you.

If you bought a coaching package, and consumed a part of it, and you want to cancel the rest of it – and you are change your mind within defined period, before expiry date – each consumed session counts as full price single session, and we refund you with the rest of money.

If you bought a coaching package and consumed a part of it, and you want to cancel the rest of it – and you change your mind after the defined expiry date, we don’t offer refind.

Contact Us

If you have any questions about these Terms, please contact us at hello@dijananovak.com 

Sources

Text: Dijana Novak

Design: Dijana Novak

Picture selection: Dijana Novak

Image sources: Unsplash, Dijana Novak

Portrait photos: Dijana Novak

Webdesign: Dijana Novak, Enfold theme, WordPress

Copyright

The contents, works and information published on the website are subject to EU copyright law. 

The duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. 

Downloads and copies of this site are for private, non-commercial use only. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. 

Should we still be aware of copyright infringement, we will contact the owner of the site where our content is copied to / published and send him / her a warning note. Upon notification of violations, we will ask
him/her to remove such content immediately.